Departure Concierge
When you leave Dubai, hand us the keys.
Three things have to happen when you leave. Furniture has to be sold. The home has to go back in a condition your landlord will sign off. And every account in your name has to be closed. We do all three, for one set fee agreed before anything starts.
What it covers
Your Departure, Handled.
Items left behind
Furniture, appliances, the contents of the garage. Photographed, listed and sold to screened buyers. Whatever it fetches is yours.
The home itself
A move-out inspection with a photo report of every room, cleaning and any making-good arranged, and the keys handed to your landlord within 14 days with the condition agreed in writing.
Everything in your name
DEWA final bill, Ejari cancellation, chiller account, internet and the move-out permit. Settled and closed, with the clearance letters in your hand before you fly.
On sold items
Keep everything the sale brings in.
Furniture buyers, consignment rooms and auction houses take 20 to 30 per cent of what your things sell for. We take none of it. You know the cost before anything is listed.
- A set fee from AED 1,500, by the size of your home and how much there is to sell.
- Confirmed after a free walkthrough, before anything is listed.
- Buyers pay by bank transfer before anything leaves the home. No cash, and no payment screenshots.
Fourteen days
How the exit runs
- Day 1CatalogueEvery item photographed and listed with you. Your fee is confirmed here, before anything is listed.
- Days 2–4Whole-home offerOffered as one lot to holiday-home operators and landlords furnishing new units. This is where the best price usually comes from.
- Days 4–10Item salesRemaining items sold to screened buyers in one or two viewing slots, so strangers are not walking through your home all week.
- Days 11–14Clear and hand backUnsold items donated, recycled or removed. Deep clean, keys to the landlord, photo report of the condition on the day.
- +3 daysPayoutThe full proceeds paid to you, with a statement of every sale. Nothing deducted.
Included
What the fee covers
One firm, one fee, from the first walkthrough to the landlord's signature.
- Valuation walkthroughFree, and the fee is confirmed at the end of it.
- Listing and sellingPhotographing, pricing, listing, and handling every buyer so you do not have to.
- Move-out inspectionA photo report of the home's condition on the day, which is the evidence a deposit argument is settled from.
- Landlord handoverWithin 14 days, keys returned and the condition agreed in writing.
- Exit adminDEWA final bill, Ejari cancellation, chiller, internet and the move-out permit.
- Clearing what is leftUnsold items donated, recycled or disposed of. Vendor costs for clearing and deep cleaning are billed at cost plus AED 750.
If there is nothing to sell, the move-out inspection, the landlord handover and the account closures alone start at AED 1,500.
Introductions
Referred to a licensed partner
| What you need | Who does it |
|---|---|
| Shipping your things abroad | An international mover — Crown, Allied Pickfords, Santa Fe |
| Selling your car | A car-buying firm, introduced and supervised |
| Watches, bags, art | A consignment or auction house, whose own seller commission is yours |
| Restoring the home to handover condition | A licensed fit-out firm, billed at cost plus 10 per cent |
Questions
What does it cost?
Can you handle only the administration if everything is already sold?
Do you take a cut of what my furniture sells for?
How long does it take?
What if things don't sell?
How do buyers pay?
Book the walkthrough before you book the movers.
The earlier we see the home, the more of it sells as one lot.